FAQs
We often see that there is a lot of question consumers have regarding leather jackets like, how leather jackets are cleaned and how far the leather jackets last longer or how should I style a leather jacket.
In our frequently asked questions, Gloss Leather is giving the answers to all the questions that consumers ask frequently and they are concerned about. Click on + sign and see the answer!
We use premium full-grain leather, lambskin, and cowhide in our products. Each type is chosen for its unique qualities — full-grain leather offers durability, lambskin is soft and luxurious, and cowhide provides a rugged and sturdy finish.
To keep your leather products in top condition, avoid exposure to direct sunlight or moisture for prolonged periods. We recommend using a leather conditioner every few months and storing your items in a cool, dry place when not in use.
Yes, we offer customization options for many of our products! You can personalize your leather jacket, vest, or bag by choosing the type of leather, color, fit, and even adding unique details like monograms or patches.
No, creating an account is not required to make purchases. You can shop and check out as a guest every time. However, by creating an account, you can save time by not having to re-enter your details with each purchase. You can sign up now, or if you prefer, start shopping and create your account during the checkout process on the shopping cart page.
To create an account, click on “Login/Register,” then select “Create An Account.” Simply fill in your personal details to get started.
Browse our store and add the desired items to your shopping cart. Once you’ve completed your selection, proceed to your shopping cart to check out. Review your order carefully to ensure all information is correct before confirming your purchase and completing the payment.
Enter your discount code in the “Voucher Code” field on the Shopping Cart page and click “Add” before checking out. Make sure the code is applied correctly, as we cannot adjust it after the order is placed. Ensure that all order details are accurate before finalizing your transaction.
Delivery times vary depending on your location and the specific product. For in-stock items, shipping typically takes 5-7 business days. Custom orders may take longer due to the craftsmanship involved, usually between 2-4 weeks.
Yes, we ship worldwide! Shipping rates and delivery times vary depending on your location, and we provide tracking information once your order has been dispatched.
We want you to love your purchase! If for any reason you’re not satisfied, we accept returns or exchanges within 14 days of delivery. Items must be in new, unused condition with all original tags attached. Custom orders are not eligible for return, but we will work with you to ensure your satisfaction.
We provide a detailed size chart for each product to help you find the perfect fit. If you’re unsure about sizing, feel free to contact our customer support team for personalized assistance.
Yes, once your order is processed and shipped, you will receive an email with a tracking number to monitor the status of your delivery.
At Gloss Leather, we focus on timeless style, premium materials, and expert craftsmanship. Our products are built to last, offering both functionality and luxury. We also prioritize personalization, allowing our customers to create custom pieces that reflect their unique style.
Yes, we offer a one-year warranty on all our leather products. This covers any defects in materials or workmanship. Please note that normal wear and tear or damage caused by misuse are not covered.
For light cleaning, you can use a soft, damp cloth to wipe away dirt or dust. Avoid using harsh chemicals or soaking the leather. For deeper cleaning, we recommend taking your product to professional leather cleaner.
Orders for in-stock items can be canceled or modified within 24 hours of purchase. However, custom orders cannot be canceled once production has started. Please contact our customer support team as soon as possible if you need to make changes.
We accept a variety of payment methods, including major credit cards (Visa, MasterCard), PayPal, Stripe, G Pay and other secure payment options.
Yes, we offer digital gift cards that can be purchased on our website. They are the perfect option for someone who loves premium leather products but prefers to choose their own style!
Once your order has been placed, you will receive a confirmation email acknowledging that we have received your order. Please note that your order will only be shipped after your credit card payment has been approved and both the billing and delivery addresses have been verified. If you are a registered user, you can also check the status of your order by logging into your account under “My Account.
Unfortunately, once the order is confirmed, we cannot redirect your order. Please ensure your shipping address is correct before you place your order.