Privacy Policy
Introduction
Welcome to Gloss Leather. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy applies to personal information collected, processed, and stored by (“Gloss Leather Pvt Ltd”, “we”, “us”, “our”), in compliance with UK laws and the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our products.|
Information We Collect
Personal Information:
We collect personal information that you provide to us, such as your name, email address, mailing address, phone number, and payment information when you make a purchase or sign up for our newsletter.
Non-Personal Information:
We also collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, and pages visited. This information helps us improve our website and provide a better user experience.
Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
Consent:
Where you have provided your consent, such as for receiving marketing communications.
Performance of a Contract:
To fulfil our contractual obligations to you, such as processing your orders and delivering products.
Legitimate Interests:
For our legitimate business interests, such as improving our services and website functionality.
Legal Obligation:
To comply with legal obligations, such as tax and accounting requirements.
How We Use Your Information
Order Processing:
We use your personal information to process and fulfil your orders, including sending you order confirmations, tracking information, and customer service communications.
Marketing Communications:
With your consent, we may use your email address to send you promotional materials, newsletters, and special offers. You can opt-out of these communications at any time by following the unsubscribe link in the email.
Improving Our Services:
We use non-personal information to analyse trends, administer the site, and track user movements to enhance our website and services.
Security:
We may use your information to detect, prevent, and address fraud or other security issues.
Information Sharing and Disclosure
Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, and servicing you, as long as those parties agree to keep this information confidential.
Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
International Data Transfers
Your personal data may be transferred to, and processed in, countries outside of the UK. We ensure that such transfers comply with applicable data protection laws and that your data is protected by appropriate safeguards, such as the use of Standard Contractual Clauses approved by the European Commission.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us recognise your preferences and improve website performance. You can control the use of cookies through your browser settings.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers, and we use encryption and other technologies to protect it from unauthorized access, use, or disclosure.
Your Rights
Access:
You have the right to request access to the personal data we hold about you.
Rectification:
You can request correction of any incorrect or incomplete personal data we hold about you.
Restriction:
You can request the restriction of processing of your personal data in certain circumstances.
Erasure:
You have the right to request the deletion of your personal data, subject to certain legal and contractual restrictions.
Data Portability:
You have the right to request the transfer of your personal data to another party.
Objection:
You can object to the processing of your personal data where we are relying on legitimate interests as the legal basis.
Withdraw Consent:
Where we rely on your consent to process your data, you can withdraw your consent at any time.
To exercise any of these rights, please contact us at info@glossleather.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the revised policy will take effect when it is posted.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@glossleather.com